About Amazon.com: Amazon.com is pleased to have All the Virology on the WWW in the family of Amazon.com associates. We've agreed to ship books and provide customer service for orders we receive through special links on All the Virology on the WWW. Amazon.com associates list selected books in an editorial context that helps you choose the right books. We encourage you to visit All the Virology on the WWW often to see what new books they've selected for you. Thank you for shopping with an Amazon.com associate. Sincerely, Jeff Bezos President Amazon.com Books P.S. We guarantee you the same high level of customer service you would receive at Amazon.com. If you have a question about an order you've placed, please don't hesitate to contact us. Back to The Virology Bookshop. AIDS - Infectious Disease - Microbiology - Virology Viruses in Fiction - Bio-Warfare - Book Reviews - FAQ All The Virology Home - Virology Bookshop Home Frequently Asked Questions: Credit Card Security A recent survey reported that 80% of all Internet users are concerned about credit card fraud on the Internet. Amazon.com offers customers the choice of using the Netscape Secure Commerce Server, which encrypts any information they type in. How do I pay for my order? Amazon.com accepts Visa, MasterCard, Discover and checks or money orders denominated in U.S. Dollars as payment for book orders. You Can Pay Online: Credit Card Transactions are Safe on Amazon.com In a recent article by Rob Pegoraro in The Washington Post's "Fast Forward" magazine (May 1996), spokesmen for MasterCard International and AT&T;'s Universal Card acknowledged that to date, they knew of no cases of Internet credit card fraud. Statistically, it's much safer to use your credit card on the Web than to use it in a restaurant or department store. Amazon.com thinks that's good news, but they still take every possible precaution to protect the integrity of your credit card information. Amazon.com offers you the choice of using the Netscape Secure Commerce Server, which encrypts any information you type in. You can safely enter your entire credit card number on the secure server, and it cannot be read in transit. Remember, if you choose the secure server, all the information you enter on the order form --name, address, phone number, etc. is safely encrypted. Don't Want to Pay On-line? You Can Pay "Off-line": There are two ways you can order from Amazon.com without having to enter your complete credit card number on the Web: Paying by check or postal money order You can select "pay by check" on the order form, and send Amazon.com a personal check or postal money order in U.S. dollars for the amount of your order. Paying by check does slow down your order somewhat, as Amazon.com doesn't order your books until your check is received, and they don't ship the books to you until your funds clear. If you are in the United States, paying by personal check typically delays your order about seven to ten days. Calling or faxing your card number Amazon.com has a way for you to use your credit card without ever having to enter the complete number on the Internet. When filling out the order form, you can enter just the last five digits and the expiration date of your credit card on the order form. This gives the a way to track your order but guarantees your security. Then you can call or fax them to give us the rest of your credit card number. You can do this even if you can't use our secure server, and your credit card number will be totally protected. Phone: (800) 201-7575 (toll-free in the USA and Canada) (206) 346-2992 (outside the USA and Canada) Fax: (206) 346-2950 Where does Amazon.com Keep My Personal Information? To give you an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type it in, fax it in, or call it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else. Amazon.com does not now sell or rent our list of customers to anyone. If you would like to make sure they never sell or rent information about you to third parties, just send them a blank e-mail message at never@amazon.com. For more information: Amazon.com shipping policy Amazon.com customer service

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