Medical Writing Business Operations-CLI006043

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Post Date: Jun 19, 2017
Job Type: Full time
Degree Requirement: Doctoral Level
Years Experience: 10+
Location: US - New Jersey - Rahway
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Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases.

The Associate Director, Business Operations will provide support, including strategic resourcing, communications and facilitation management to the Head of Medical Writing and the Medical Writing Senior Leadership Team. This position requires the effective leadership of non-direct reports with broad responsibilities.

Primary responsibilities:

- Develop and implement a flexible resource model to manage all aspects of the dynamic medical writing workload resourcing. Work with Finance, Procurement, Medical Writing Senior Management and PSRM to develop and execute resourcing strategies adapting to the dynamic business needs and changes across GCTO. Establish and lead resource management for the department, providing planning, coordination, processes, best practices, compliance, communication and other related to ensure the successful alignment and implementation. Ensure appropriate tools and metrics are established to track and measure implementation, continuous improvement and success including periodic reviews and communications
- Serve as liaison for implementing Medical Writing vendor partnerships in conjunction with the PSRM group. Ensure consistency, coordination, accountability, communication, and results/tracking related to Medical Writing operations.
- Lead for developing and implementing department communication plan. Work closely with the department leadership to implement and support the development of business and operational Medical Writing communications.
- Lead for establishment of effective meetings for information sharing, planning and coordination across Medical Writing functions. Serves as Senior Leadership Team (SLT) meeting facilitator. Identifies and prioritizes issues, ensures alignment, and accountability tracking of assignments/projects to satisfactory completion and/or realization.
- Works with Head of Medical Writing to standardize and implement department periodic summaries and/or reports. Facilitate and contribute to ad hoc Medical Writing department reports or communications.
- Work with Head of Medical Writing to facilitate operational and business strategic mindset within Senior Leadership, including strategic planning approach for meetings, accountability, continual process improvement, innovation, collaboration with internal and external stakeholders, and leadership for medical writing processes, standards, and initiatives.
- Works with the Head of Medical Writing to facilitate the change management process within Medical Writing. Establish a framework for providing feedback and addressing risk/developing mitigation plans as needed.
- Manage departmental budget to support Head of Medical Writing and Senior Staff.

**Position can be remote-based**



- Required:

- Bachelor’s degree

- Preferred:

- Advanced scientific degree (e.g., MS, Pharm D, Ph.D.)


- A minimum of 6 years managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
- A minimum of 3 years of experience in workload/resources/vendor management.
- Must have a demonstrated ability to lead/manage large, complex projects from collecting data and information through analysis to successful implementation.
- Ability to prioritize, align and simplify.
- Working knowledge of Medical Writing/Documentation core business structure and how own function contributes to and works within the organization.
- Business & financial acumen.
- Strategic thinking.
- Strong leadership, negotiation, influencing and change management skills.
- Excellent interpersonal and communication skills with ability to communicate with all levels of the organization
- Effective leadership of non-direct reports with broad responsibilities.
- Customer focused with ability to create visible value.
- Successful history of working in a fast-paced, team-oriented environment, willing to work beyond their job scope to achieve department and company objectives.
- Willing and able to travel Up to 20% as required per this position


- A minimum of 10 years of related experience in the pharmaceutical/biotechnology industry in a large matrix organization.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

If you need an accommodation for the application process please email us at

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

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Job: Clinical Research - Clin Ops

Job Title:Associate Director, Clinical Operations

Primary Location: NA-US-NJ-Rahway

Other Locations: NA-US-PA-Upper Gwynedd, NA-US-MA-Boston

Employee Status: Regular

Travel: Yes, 20 % of the Time

Number of Openings: 1

Company Trade Name:Merck

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